FAQ
Frequently Asked Questions
Everything students usually ask before their first class, grouped below.
About the courses
What exactly is covered in a class?
Each class works through awareness, standing posture, clear verbal boundaries and a small set of releases, with the depth increasing from First Steps through Summit Season.
Where do classes take place?
The studio is in Wasaga Beach, with occasional Summit Season scenario days held in a nearby community hall for variety.
Do I need my own equipment?
No. Mats and pads are provided for every session, and hand wraps are issued with the Ridge Line Skills Block.
How long does each course run?
First Steps runs 4 weeks, Ridge Line runs 10 weeks, and Summit Season runs 26 weeks — full timing is on the course page.
Process and scheduling
How do I start?
Send a message through the contact form or by phone, and we will suggest the right course once we know your starting point.
What happens after I reach out?
For First Steps, you'll get a short welcome call before session one. Summit Season requires an initial placement session first.
How far ahead should I book?
Within a few business days of your message, we can usually confirm a spot in the next available group.
Pricing and payment
What does the price include?
Each listed price covers the full course, loaner equipment and any printed materials named on the course page — see our Payment & Refund Policy for how payments are handled.
What payment methods are accepted?
We accept standard card and e-transfer payment, arranged once your spot is confirmed.
Can I cancel after booking?
Yes, within the windows described in our Cancellation Policy and Refunds & Cancellation page.
Practical details
What are your working hours?
Our office line is open Monday – Saturday, 15:00–21:00, Eastern Time (ET) — Wasaga Beach.
How can I reach the team?
Email [email protected] or call +1 705-229-1090.
Where is the studio located?
757 Oxbow Park Drive, Wasaga Beach, ON L9Z 2V2, with street parking available along the block and level access from the entrance for anyone who needs it.
Is the studio accessible?
Yes. The training room is on the ground floor, reached without stairs from the street entrance, and there is accessible parking nearby.
Can a local business book a group session?
Yes. Small workplaces and community groups in the Wasaga Beach area can arrange a calm-communication session together — email us with the group size and a few possible dates.
These are the questions that come up most, but every studio has details that are easier to cover in a short message than in a list on a page — if yours is not above, just ask, and an instructor will reply with a straight answer rather than a generic form letter.
Still have a question we haven't covered?